"I would not hesitate to use Downs Drain again in the future."

My husband and I were in need of repair to our aging outside drain pipes. Downs Drain & Septic did an outstanding job. Every single employee who came to our house to assess the situation and resolve the problem was amazing! Special thanks to Darryl, Gwyn, Jake, Dave and Jerry. These seasoned professionals showed up on time, were delightfully pleasant and replaced our pipes with great care and skill. And to top it off, the price was reasonable! I would not hesitate to use Downs Drain again in the future.

Suzanne W.

"Extremely happy with the responsiveness and professionalism."

Had a backed-up storm drain, and they came out the next day and jetted it for me in about 10 minutes. Very pleasant guys to work with! Extremely happy with the responsiveness and professionalism. You have my future business, and I'll recommend you to my friends.

Mark T.

"I would highly suggest this company!"

I've been using this company for nearly 20 years oh, as I live in Bath where we have our own Sewer and package plant. My sewer line is parallel to the street sewer and needs to be routed out every year and a half. The men are always very courteous helpful and informative I would highly suggest this company.

Timothy P.

"Will be using them again!"

Called and got a same-day appointment to pump out my septic system. Eric, the service guy was fantastic. I just bought the house this year and did not know anything about septic. Eric took his time and answered all my questions. Will be using them again.

Beth B.

"They get the job done quickly and efficiently!"

Stand up company! They get the job done quickly and efficiently and are willing to answer any and all questions. There was a huge issue with the house I was closing on and they were there the next day to fix it so we could close on time. They also waited patiently for payment while details were worked out in closing.

Rhianna J.

"Very happy to have you all to call on for all my drain & septic issues!!"

Thank you for all you do for me. Every time I have issues with my septic system, you guys are there for me! You don't overcharge, the guys that come out, are some of the nicest people I have worked with!! I thought that way about them when they helped me get my system up to code. After yesterday I have nothing but good things to say about your company and the people that work there!! Even the lady that answers the phone is kind when she assures the phone. She explains things if she can't get one of the guys, takes your name and number WITHOUT an attitude, and has them guys call back in a very timely manner. Very happy to have you all to call on for all my drain & septic issues!!

Patricia C.

"Fair, honest and everyone we dealt with were true professionals!"

During the coldest part of winter, my septic system was not working. The professionals from Downs went above and beyond to make sure they got the repairs made. Fair, honest and everyone we dealt with were true professionals. I would give them more stars if I could. Thank you Downs!

David K.

"Professional, courteous and nice guys."

It's been a rainy year so far and we were concerned about blockage or potential collapse of the foundation drains etc. They came to our home and within 30 minutes did a video inspection of the drains and downspout drains to confirm that there were no issues with the drainage system.
Professional, courteous and nice guys. We highly recommend them.

Bruce S.

"We have been using Downs for over 30 years!"

Happened to be home for the day, called on the spur of the moment, and was guaranteed same-day service. Many thanks to Tina for arranging that and to Kevin for prompt and professional service. We have been using Downs for over 30 years and have ALWAYS appreciated the quality and professionalism we have been provided. This is a great example of a friendly, knowledgeable, business that takes pride in their work.

Pam B.

"I recommend them every chance I get!"

Randy and his crew have always been very responsive. Glad to do business with this locally owned, family business. I recommend them every chance I get. Thanks, guys!

Mary M.

"We've had Downs Drain Cleaning Services clean our septic tanks now for over 20 years!"

We've had Downs Drain Cleaning Services clean our septic tanks now for over 20 years! They come out every two years and do a thorough job for our house and many other neighbors on our street. They are a strong family-run business that takes pride in their work. They are both professional and friendly. I would highly recommend them!

Mary S.

"They were professional and nice."

They did a great job! They went the extra mile to preserve the walkway that had to be removed. They were able to put it back and looks like it was never removed. They were professional and nice. I would recommend them to anyone.

Melissa P.

"Great, honest, stand up company"

Great, honest, stand up company. Did a full clean out for us. 45 days later we still had issues so they came out and advised us to call the county. They didn’t charge us and when the county came they said we found a good company to give us the advise to call them.

Greg S.

"The guys at Downs are very quick, friendly & respectful."

The guys at Downs are very quick, friendly & respectful of their customers & your home even though often doing a dirty job. They have clear my drainage lines & serviced by septic tanks for years. I would highly recommend them.

Lisa M.

"These are my go-to guys!"

I had these guys snake my main drain line more then once, they always do a good job and they are honest and upfront about prices, which are better then all the other plumbers in the area that I have tried. These are my go-to guys.

Keith S.